Terms & Conditions

We believe in being straightforward about how we work together. These Terms set out the rules that protect both you and us written plainly, so you always know where you stand.

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Terms & Conditions | Rubixness
Last updated: April 2025
Version 1.0
Section 01

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Rubixness website at www.rubixness.com (the "Website") and any consulting services, products, or tools we provide (collectively, the "Services"). Please read these Terms carefully before accessing or using our Services.

By accessing our Website, submitting an enquiry, entering into a consulting engagement, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website or Services.

ℹ️
Operated by: Rubixness
Registered in: England and Wales, United Kingdom
Contact: legal@rubixness.com

These Terms constitute a legally binding agreement between you ("Client", "you", "your") and Rubixness ("we", "us", "our"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

Section 02

Our Services

Rubixness is a business consulting firm providing advisory and implementation services across the following disciplines:

  • Business Strategy & Operations — Strategic planning, operational improvement, and organisational design
  • Finance Advisory — Financial modelling, forecasting, budgeting, and CFO-level advisory
  • Sales Enablement — Sales strategy, pipeline development, and revenue optimisation
  • Marketing & Brand — Brand positioning, digital marketing strategy, and content development
  • Human Resources & Talent — HR strategy, recruitment, talent management, and workforce planning
  • Information Technology — Technology strategy, digital transformation, and systems advisory
  • AI Tools & Automation — AI agent deployment, workflow automation, and AI-enabled business tools

The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate Statement of Work, Proposal, or Service Agreement ("Engagement Agreement") signed by both parties. In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement shall take precedence.

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Our advice and recommendations are professional opinions based on the information provided to us. They do not constitute legal, financial, or regulatory advice. You should seek independent legal or financial counsel before making significant business decisions.
Section 03

Eligibility

Our Services are intended solely for business professionals and commercial entities. By using our Services, you confirm that:

  • You are at least 18 years of age
  • You are acting in a business or professional capacity, not as a consumer
  • You have the authority to enter into legally binding agreements on behalf of yourself or your organisation
  • Your use of our Services does not violate any applicable law or regulation in your jurisdiction

We reserve the right to refuse Services to anyone at our sole discretion.

Section 04

Engagement & Contracts

A formal consulting engagement with Rubixness commences only upon the execution of a written Engagement Agreement, Proposal, or Statement of Work. Website enquiries or informal communications do not constitute a contract or commitment.

Discovery & Proposals

Initial discovery calls and proposal preparation are provided free of charge unless otherwise agreed. Proposals are valid for 30 days from the date of issue, unless a different validity period is stated.

Scope Changes

Any changes to the agreed scope of work must be agreed in writing by both parties. Work falling outside the original scope will be subject to additional fees and a revised timeline. We will not undertake out-of-scope work without prior written approval.

Client Responsibilities

Engagements are collaborative. You agree to:

  • Provide accurate, complete, and timely information required for us to deliver the Services
  • Designate a primary point of contact with appropriate authority
  • Make key personnel available for meetings, interviews, and reviews as reasonably required
  • Review and provide feedback on deliverables within agreed timeframes
  • Not hold us responsible for delays or reduced quality resulting from your failure to fulfil these responsibilities
Section 05

Fees & Payment

Term Detail
Fee Structure Fees are stated in each Engagement Agreement (fixed fee, retainer, or time & materials)
Currency All fees are quoted and payable in British Pounds Sterling (GBP) unless otherwise agreed
Invoicing Invoices are issued as specified in the Engagement Agreement (e.g. upfront, monthly, or upon milestone completion)
Payment Terms Payment is due within 14 days of invoice date unless otherwise stated
Late Payment Overdue invoices accrue interest at 8% above the Bank of England base rate per annum under the Late Payment of Commercial Debts (Interest) Act 1998
Expenses Reasonable pre-approved out-of-pocket expenses (travel, accommodation, etc.) will be invoiced at cost
Taxes All fees are exclusive of VAT. Where applicable, VAT will be added at the current rate

We reserve the right to suspend or withhold delivery of Services where invoices remain unpaid beyond 30 days, without prejudice to any other rights or remedies available to us.

Section 06

Intellectual Property

Rubixness IP

All content on our Website — including but not limited to text, graphics, logos, icons, images, tools, frameworks, and methodologies — is the intellectual property of Rubixness or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our Website content without our express written permission.

Deliverables

Unless otherwise agreed in an Engagement Agreement, upon receipt of full payment for an engagement:

  • Client-specific deliverables (reports, strategies, presentations, documents) created for you become your property
  • Rubixness retains ownership of all underlying methodologies, frameworks, templates, tools, and pre-existing intellectual property ("Background IP")
  • We grant you a non-exclusive, non-transferable licence to use our Background IP solely as embedded within the deliverables provided to you

Client Materials

You retain ownership of all data, documents, and materials you provide to us. You grant us a non-exclusive licence to use these materials solely for the purposes of delivering the Services.

Section 07

Confidentiality

Both parties acknowledge that during an engagement they may receive confidential information about the other party's business. "Confidential Information" means any information that is either marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.

Each party agrees to:

  • Keep all Confidential Information strictly confidential and not disclose it to any third party without prior written consent
  • Use Confidential Information solely for the purposes of the engagement
  • Apply at least the same degree of care to protect Confidential Information as it applies to its own confidential information (and in no event less than reasonable care)
  • Limit access to Confidential Information to employees and contractors who need to know it and who are bound by equivalent confidentiality obligations

These obligations do not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was already known to the recipient prior to disclosure; (c) is independently developed without reference to the Confidential Information; or (d) must be disclosed by law or court order, provided that reasonable advance notice is given to the disclosing party.

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Confidentiality obligations survive the termination of any engagement and these Terms for a period of three (3) years, unless a longer period is specified in an Engagement Agreement.
Section 08

Acceptable Use of Our Website

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable UK, EU, or international laws or regulations
  • Transmit any unsolicited commercial communications ("spam") through the Website
  • Attempt to gain unauthorised access to any part of the Website or its related systems
  • Introduce any viruses, malware, or other harmful code
  • Scrape, harvest, or collect data from the Website without our written consent
  • Use the Website in a way that could damage, disable, overburden, or impair it
  • Engage in any activity that misrepresents your identity or affiliation
  • Reproduce, republish, or redistribute any Website content without permission

We reserve the right to restrict or terminate your access to the Website at any time if we believe you have violated these Terms.

Section 09

Disclaimers

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Important: Please read this section carefully. It sets out significant limitations on our liability.

Website

Our Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations about the accuracy, completeness, or suitability of Website content for any purpose.

Consulting Services

Our advice, recommendations, and deliverables are provided in good faith based on the information available to us at the time. However:

  • We do not guarantee specific business outcomes, revenue targets, or results from our Services
  • Our Services do not constitute legal, tax, financial, regulatory, or investment advice
  • The implementation of our recommendations is at your sole risk and discretion
  • We are not responsible for decisions made by you or your organisation on the basis of our Services

AI Tools & Automation

AI-based tools and outputs provided by us carry inherent limitations. AI-generated content and recommendations may be inaccurate, incomplete, or unsuitable for particular purposes. You are responsible for reviewing, validating, and taking responsibility for all AI-assisted outputs before acting on them.

Section 10

Limitation of Liability

To the maximum extent permitted by applicable law, Rubixness shall not be liable to you for:

  • Any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption
  • Any loss arising from your reliance on information on our Website or in our deliverables without independent verification
  • Any loss resulting from third-party actions, including but not limited to software providers, sub-contractors, or market conditions
  • Any loss arising from force majeure events outside our reasonable control

Where liability cannot be excluded by law, our total aggregate liability to you for any claim arising out of or in connection with our Services shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by law.

Section 11

Indemnification

You agree to defend, indemnify, and hold harmless Rubixness and its directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of these Terms or any Engagement Agreement
  • Your use or misuse of our Services or Website
  • Your violation of any third-party rights, including intellectual property rights
  • Any inaccurate or misleading information you have provided to us
  • Your violation of any applicable law or regulation
Section 12

Termination

By Either Party

Either party may terminate a consulting engagement by providing written notice as specified in the Engagement Agreement. In the absence of a specific notice period, a minimum of 30 days' written notice is required.

For Cause

Either party may terminate an engagement immediately upon written notice if the other party:

  • Materially breaches these Terms or an Engagement Agreement and fails to remedy the breach within 14 days of written notice
  • Becomes insolvent, enters administration, receivership, or a voluntary arrangement with creditors
  • Engages in fraudulent, dishonest, or criminal conduct

Effect of Termination

Upon termination: (a) all outstanding fees for work completed to the date of termination become immediately due; (b) each party shall promptly return or destroy the other's Confidential Information; (c) any licences granted under these Terms shall cease, except to the extent necessary to use deliverables already paid for in full.

Clauses relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.

Section 13

Third-Party Links & Services

Our Website and Services may contain links to third-party websites, tools, or platforms. These are provided for your convenience only. We do not endorse, control, or accept responsibility for any third-party content, products, services, or privacy practices. Your use of third-party websites is at your own risk and subject to their own terms and conditions.

Where we recommend or integrate third-party tools or software as part of our Services, we make no warranties as to the ongoing availability, performance, or security of such tools. You are responsible for reviewing and accepting the terms of any third-party services you adopt.

Section 14

Governing Law

These Terms and any disputes or claims arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to the dispute resolution process in Section 15.

Section 15

Dispute Resolution

We believe that most disputes can be resolved amicably. Before initiating formal legal proceedings, both parties agree to follow this process:

  1. Informal Resolution — The aggrieved party notifies the other in writing, setting out the nature of the dispute and the resolution sought. Both parties then have 14 days to attempt to resolve the matter informally.
  2. Senior Escalation — If unresolved, the dispute is escalated to senior representatives of both parties, who will meet (in person or virtually) within 14 days to negotiate in good faith.
  3. Mediation — If still unresolved after 28 days of the original notice, either party may refer the dispute to non-binding mediation through a mutually agreed mediator or the Centre for Effective Dispute Resolution (CEDR).
  4. Litigation — If mediation fails or is refused, either party may pursue remedies through the courts of England and Wales.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court where necessary to prevent irreparable harm.

Section 16

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the nature of our Services. When material changes are made, we will update the "Last updated" date at the top of this page.

Your continued use of our Website or Services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically. For active engagements, material changes to these Terms will not take effect until the current Engagement Agreement expires or is renewed, unless required by law.

Section 17

Contact Us

If you have any questions about these Terms, wish to make a formal complaint, or need to contact us for legal purposes, please reach out:

📬
Rubixness
Email: legal@rubixness.com
Website: www.rubixness.com

We aim to acknowledge all legal queries within 5 business days.

Also see our Privacy Policy

For information on how we collect, use, and protect your personal data under UK GDPR and EU GDPR.

Read Privacy Policy →

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